Privacy Policy – 777h

777h ("we", "us", "our", "Platform") is committed to protecting the privacy of all individuals who access and use the 777h website at 777h.biz, including registered players, visitors, and any person who contacts our support channels. This Privacy Policy ("Policy") describes the personal data we collect, the purposes for which it is processed, how it is stored and protected, and the rights available to you in relation to your data.

By registering an account, making a deposit, or otherwise using the 777h platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. Where consent is required for a specific processing activity, we will request it separately at the relevant point of interaction.

This Policy applies to all services provided by 777h, including live casino, online slots, crash games, sports betting, and all account management functions. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

For the purposes of applicable data protection law, 777h is the data controller responsible for the personal data collected through the 777h.biz platform. Decisions about the purposes and methods of processing your personal data are made by 777h. Enquiries regarding your data or this Policy should be directed to our support team at the contact details set out in Section 14.

777h collects personal data in the following categories:

Registration & Account Data

• Full legal name
• Date of birth (for age verification – 18+ requirement)
• Pakistani mobile number
• Email address
• Username and hashed password
• Country and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad)

Identity Verification (KYC) Data

• Scanned or photographed copies of Pakistani National Identity Card (CNIC) – front and back
• Passport data page (where provided as an alternative to CNIC)
• Selfie or live photo matching the identity document (where required for enhanced verification)

Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts, timestamps, and reference numbers
• Payment method identifiers (e.g., JazzCash mobile number, Easypaisa account, HBL/UBL/Meezan/Bank Alfalah account details – stored only as masked references)
• Cryptocurrency wallet addresses where USDT transactions are used

Usage & Gameplay Data

• Game history, bet records, session durations, and win/loss data
• Sports betting selections and wagering history
• Platform navigation and feature interaction logs

Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session tokens and authentication logs

Communications Data

• Support correspondence submitted via email or live chat
• Dispute or complaint records

777h processes your personal data for the following purposes:

• Account Management – Creating and maintaining your 777h account, verifying your identity, and enabling login and authentication.
• Service Delivery – Processing deposits and withdrawals, facilitating gameplay, settling bets, and delivering the casino and sportsbook services.
• Legal & Regulatory Compliance – Conducting KYC and anti-money laundering (AML) checks, retaining transaction records as required by applicable law, and responding to lawful requests from regulatory or law enforcement authorities.
• Fraud Prevention & Security – Detecting and preventing fraud, multi-accounting, bonus abuse, and other prohibited conduct. Monitoring account activity for indicators of compromised account security.
• Responsible Gaming – Monitoring gameplay patterns for indicators of problem gambling and applying account-level interventions where appropriate, including proactive contact with at-risk players.
• Customer Support – Responding to enquiries, processing complaints, and resolving disputes.
• Platform Improvement – Analysing aggregated, anonymised usage data to improve platform performance, user experience, and game selection.
• Marketing Communications – Sending promotional offers, bonus notifications, and relevant product updates where you have provided consent or where a legitimate interest applies. You may withdraw consent for marketing communications at any time by contacting support.

Where applicable data protection frameworks require a legal basis for processing, 777h relies on the following:

• Contractual Necessity – Processing required to fulfil our obligations under the Terms & Conditions you agreed to at registration (e.g., account management, payment processing, game delivery).
• Legal Obligation – Processing required to comply with applicable laws (e.g., KYC/AML obligations, record retention requirements, regulatory reporting).
• Legitimate Interests – Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement where these interests are not overridden by your fundamental rights.
• Consent – Processing for direct marketing communications, where consent has been explicitly obtained and can be withdrawn at any time.

777h does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate safeguards:

• Payment Processors – JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment service providers, to the extent required to process your transactions. Each provider has its own privacy practices.
• Game Providers – Software and live dealer game providers who supply the casino content available on 777h. These providers may receive anonymised gameplay session data for technical purposes.
• KYC Service Providers – Third-party identity verification services that assist in processing KYC documents. These providers are bound by confidentiality obligations.
• Regulatory and Law Enforcement Authorities – Where required by applicable law, court order, or regulatory instruction, we will disclose data to competent authorities. We will notify affected users where legally permitted to do so.
• Fraud Prevention Networks – Shared industry fraud detection services where necessary to prevent financial crime.

All third-party processors engaged by 777h are required to process data only for the specified purpose and to implement appropriate technical and organisational security measures.

777h does not store full payment card numbers or complete bank account credentials on its own systems. Payment data transmitted to 777h during deposit or withdrawal operations is handled according to the security standards of the relevant payment provider.

For Pakistani mobile wallet transactions (JazzCash and Easypaisa), 777h retains the transaction reference number and your registered mobile number in masked form (e.g., 0300-*****99) solely to reconcile and support disputes. No OTPs or full wallet PINs are stored at any point.

Cryptocurrency withdrawals to USDT TRC20 wallets retain only the destination wallet address and transaction hash for record-keeping purposes.

777h uses cookies and similar tracking technologies to operate the platform, maintain your authenticated session, and analyse usage patterns. The principal categories of cookies used are:

• Essential / Session Cookies – Required for core platform functionality, including login session management and security token validation. Cannot be disabled without impairing platform use.
• Analytics Cookies – Used to collect aggregated, anonymised information about how players navigate the platform (e.g., which games are most visited, session durations). These cookies do not identify you individually.
• Preference Cookies – Store your language, display, and notification preferences to improve your experience on return visits.

You may control non-essential cookies through your browser settings. Note that disabling cookies may affect certain aspects of platform functionality. 777h does not use third-party advertising tracking cookies.

777h retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following indicative retention periods apply:

On expiry of the applicable retention period, data is securely deleted or anonymised in a manner that prevents reconstruction of personal identity.

777h implements technical and organisational measures proportionate to the risk associated with processing your personal data. These measures include:

• TLS/SSL encryption for all data in transit between your device and 777h servers.
• Encryption at rest for sensitive personal data including KYC documents and identity records.
• Access controls restricting data access to authorised personnel on a need-to-know basis.
• Two-factor authentication for staff with access to systems holding personal data.
• Regular security assessments of platform infrastructure and third-party integrations.
• Incident response procedures to detect, contain, and report personal data breaches within applicable legal timeframes.

While 777h takes these measures seriously, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect unauthorised access to your 777h account, contact support immediately.

Subject to applicable law, you have the following rights in relation to your personal data held by 777h:

• Right of Access – You may request a copy of the personal data 777h holds about you.
• Right of Rectification – You may request correction of inaccurate or incomplete personal data.
• Right of Erasure – You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding retention obligations (see Section 9).
• Right to Restriction – You may request that processing of your data be restricted in certain circumstances, for example while a dispute is being resolved.
• Right to Data Portability – Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format.
• Right to Withdraw Consent – Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to Object – You may object to processing based on legitimate interests, including profiling.

To exercise any of these rights, please contact 777h support at the email address in Section 14. We will respond to verified requests within 30 days. We may require identity verification before processing data rights requests.

777h's services are strictly restricted to adults aged 18 years and over. 777h does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 777h platform, please notify us immediately via the contact details in Section 14.

777h may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. Where changes are material, we will notify registered players by email to their registered address or by prominent notice on the 777h platform prior to the changes taking effect. The "Effective Date" at the top of this Policy indicates when the current version was last updated. Continued use of the 777h platform after the effective date of any updated Policy constitutes acceptance of the revised terms.

For questions, data rights requests, or concerns relating to this Privacy Policy or the handling of your personal data by 777h, please contact our support team. Our English-speaking team operates during Pakistan Standard Time (PKT) business hours and is familiar with the payment methods and account structures used by Pakistani players on the platform.

Email: [email protected]

Please include your registered account email address and a clear description of your request. Data rights requests and privacy complaints will receive a formal written response within 30 days of receipt.